While visiting our atelier in Florence offers a truly immersive experience, we also provide a luxurious remote option. This allows you to enjoy a personalized and interactive experience from anywhere in the world. We ensure the same high level of personalization and quality as our in-person experience.

Florence is accessible by train, plane, and car. If you're flying, Florence’s Amerigo Vespucci Airport is the closest, about 20 minutes from the city center by taxi. Florence’s central train station, Santa Maria Novella, is also nearby. Once in the city, taxis and public transportation are convenient ways to reach the atelier.

Our team speaks both Italian and English, so language will not be a barrier. We’re here to ensure you feel comfortable and engaged throughout the experience.

Yes, we can provide a list of recommended hotels close to our atelier, ranging from luxury accommodations to boutique options, to suit your preferences.

The timeline varies depending on the complexity of the design. Typically, the initial consultation lasts about 1 hour, with follow-up appointments as needed. The creation process may take several weeks to ensure the highest quality.

Absolutely. You will work closely with our artisans to choose the materials, colors, and embellishments that best reflect your vision and style preferences.

We prioritize your satisfaction and offer flexibility during the design process. Once the design phase is finalized, however, certain changes may be limited. Our team will discuss options with you at each step.

In our initial consultation, we’ll go over pricing details together. Feel free to contact us directly to discuss your vision and learn more about the costs involved.

For in-person participants, you can choose to pick up your finished piece or have it shipped to you. For remote participants, your custom piece will be carefully packaged and shipped directly to your location.

We'll cover personalized care tips during your consultation to ensure your creation stays exquisite for years to come.

You can book your in-person or remote appointment by contacting us through our website on any of the contact forms or by phone. We recommend booking in advance to ensure availability.